At Expert Repair, we are committed to protecting our customers’ privacy and personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide. By using our services or providing your personal information, you consent to the practices described in this policy.

1. Information Collection a. Personal Information: We may collect personal information such as your name, contact details, address, and payment information when you engage with our services or communicate with us. b. Usage Information: We may collect non-personal information about your interactions with our website, including IP addresses, browser types, and referring pages. This information helps us analyze trends, administer the website, and improve our services. c. Cookies: We may use cookies and similar technologies to enhance your browsing experience and personalize content. You can choose to disable cookies through your browser settings, but please note that this may affect certain functionality of our website.
2. Information Use a. We use the collected information to provide and improve our services, process transactions, respond to inquiries, and communicate with you. b. We may use your contact information to send you promotional and marketing communications, which you can opt out of at any time. c. We may use non-personal information for analytical purposes, such as tracking website usage patterns and improving our services.
3. Information Sharing a. We may share your personal information with trusted third parties who assist us in providing our services, such as payment processors and delivery services. Confidentiality agreements bind these third parties and are only authorized to use your information for specified purposes. b. We may share your information to comply with legal obligations, enforce our policies, or protect our rights, property, or safety.
4. Data Security a. We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. b. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to protect your information, we cannot guarantee absolute security.
5. Data Retention We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required by law.
6. Children’s Privacy Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete it promptly.
7. Links to Third-Party Websites Our website may contain links to third-party websites. We have no control over the content or privacy practices of those websites. We encourage you to review the privacy policies of those websites before providing any personal information.
8. Changes to the Privacy Policy We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically.