Welcome to Expert Repair. These Terms and Conditions govern your use of our products and services. By accessing or using our website, purchasing our products, or engaging with our services, you agree to be bound by these Terms and Conditions. Please read them carefully.

1. Definitions a. “Company” refers to Expert Repair. b. “User” refers to any individual or entity accessing or using our products and services. c. “Products” refer to air conditioning systems, home appliances, and any other goods offered by the company. d. “Services” refer to any installation, repair, maintenance, or other services the company provides.
2. Product Information a. The company strives to provide accurate and up-to-date information about its products. However, we do not warrant the accuracy, completeness, or reliability of any product descriptions, specifications, or pricing displayed on our website or other promotional materials. b. The company reserves the right to modify, update, or discontinue any product or service without prior notice.
3. Ordering and Payment a. All orders are subject to acceptance by the company. b. The prices displayed on our website or provided through our sales representatives are subject to change without notice. c. Payment must be made in full before the products are dispatched or services are rendered unless otherwise agreed upon by the company. d. The company accepts various payment methods, and you agree to comply with the terms and conditions of any payment provider used.
4. Delivery and Installation a. The company will reasonably try to deliver the products within the estimated timeframe. However, delivery times may vary depending on factors beyond our control. b. The company will provide installation services as agreed upon. The user is responsible for ensuring that the installation site meets the requirements and complies with applicable regulations. c. The user will bear any additional costs incurred due to installation difficulties or modifications required at the installation site unless otherwise agreed upon by the company.
5. Warranty and Returns a. The company provides warranty coverage for its products as specified in the accompanying documentation or as required by applicable laws. b. Warranty claims must be made within the specified warranty period and in accordance with the company’s warranty policy. c. The company may require proof of purchase and may, at its discretion, repair, replace, or refund the defective product. d. Returns and refunds are subject to the company’s return policy, which may vary depending on the product or service.
6. Limitation of Liability: The company shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or in connection with the use of our products or services. b. In no event shall the company’s total liability exceed the amount paid by the user for the specific product or service giving rise to the claim.
7. Governing Law and Jurisdiction: These Terms and Conditions shall be governed by and construed in accordance with the laws of the UAE. Any disputes arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Dubai.
8. Modifications to the Terms and Conditions: Expert Repair reserves the right to modify or update these Terms and Conditions at any time. The revised version will be effective immediately upon posting on our website. It is your responsibility to review these Terms and Conditions periodically.